Jobs Career: Retail Interview Questions

Selasa, 12 Oktober 2010

These are some of the interview questions that you may be asked on a retail / customer service job interview.

Questions About You

Customer Service Questions

What is customer service? - Best Answers
What is good customer service? - Best Answers
Why do customers shop at this store? - Best Answers
A customer complains that the coffee tastes terrible, what would you do? - Best Answers
A customer leaves without paying for gas, what would you do? - Best Answers
A co-worker is rude to customers, what would you do? - Best Answers
The credit card machine is broken. What do you say to the customers? - Best Answers
A customer wants to pay for $15 worth of merchandise in quarters, do you accept it? - Best Answers
A customer wants to return a package of food that is open and half gone. What will you do? - Best Answers
What is most important - a good product or friendly, fast service? - Best Answers
You are scheduled to leave at 6 pm. Your replacement worker doesn't show up. What would you do? - Best Answers

Sample Math Questions

The customer's purchase totals $13.93. She gives you a ten dollar bill and a five dollar bill. How much change do you give her?
If one bottle of soda costs .99, how much does three cups cost? How much do they cost with 5% tax addded on?
Each pot of coffee hold 6 cups. We usually sell 10 cups of coffee every fifteen minutes. How many pots of coffee will you need to make?
Potato chips are on sale at half price. They sell for $1.19. How much is 50% off?
A customer buys $27 worth of gas. He gives you a $50 bill. How much change do you give him?
55 x 20 =
24 - 48 =
62 + 28 + 14 + 36 =
82.20 - 53.66 =

Jobs Career